We aim to have your order ready within 2 - 4 business days, but you will receive an email when your order is ready!

Please take care when selecting colour and size. To ensure you choose the correct size, please click the link below to view our size guide. Any further queries can be answered at beverlysilk@hotmail.com

Unfortunately not, due to the way certain products are manufactured. It is easy to find out, as the option will come up as you add your product to the cart.

If you wish to make a return, please follow the steps below:

1) Please request a returns form via email beverlysilk@hotmail.com or DM US on Instagram for a faster response. 
2) Returns must be received within 14 days of receiving your order to receive an EXCHANGE or CREDIT NOTE. (Should you receive a credit note from us BEVERLY SILK, it will be valid for 3 months from the return date).
3) Any garments received outside of this time frame will be returned to the customer and an exchange or credit note will not be issued.
4) In order to make a successful return, the garment must be in an unworn condition and remain in its original packaging. 5) A completed returns form must accompany each return to ensure a smooth exchange process.

Personalised orders are non refundable or exchangeable and are custom made for you. Please ensure you are 100% happy with your personalised order before you purchase as your order cannot be altered once processed.

There are strictly NO RETURNS on any sale items or items purchased during promotions using discount codes.

Sale prices or promotions are not applicable to any existing orders.

Please note we do not offer free returns and returns costs will need to be paid for by the customer.

We advise that all returns are sent tracked and signed for to ensure they reach us, as we do not accept responsibility of any parcels until they have reached our HQ.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 working days.

We only replace items if they are defective or damaged. In this scenario shipping costs will be covered by us. If you need to exchange it for the same item, send us an email at beverlysilk@hotmail.com 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

We recommend using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.